Frequently Asked Questions
This is where you sign up for an account. With the account you can make orders, see history and track your orders. You can sign up with your facebook, twitter or Google account to make sign up and future log in faster and to have fewer usernames and passwords to keep track of.
No, you do not need to register an account to order. It is optional and you can order and check-out as a guest. This is where you sign up.
Yes. You can use your facebook account to sign up and log in.
Normally, your order will arrive within 20 days, unless we indicate differently in the product details page. For more details, please see our Shipping and Delivery page.
You can contact us or submit a support request.
Currently we are looking for a solution on how to implement an integrated function for product reviews on the product detail pages.
Yes, absolutely! We are of course very happy for anyone that want to share their knowledge with the rest of us. It is best to let us know before you write and we will help you with publishing your article on our pages.
Great articles are complementary to our range offer or could be developed suggestions of additions to our range. We want to add a bit of "the good life" to our visitors, so anything that can inspire people on how to get a little bit more of "the good life" will be appreciated. Also articles that go into depth about one of our products or a product category can be very helpful to our visitors.
We are open to any suggestions in line with the principle, you write, we publish and together we inspire.
Yes. You are more than welcome to post to our facebook page anytime if you have something to share that benefit the greater audience.
You can pay with PayPal if you have a PayPal account.
If you do not have a PayPal account, you can pay with most debit or credit cards. We use PayPal for our card payments as well. You do not need to have or make an account to pay with your card through PayPal. But we do recommend that you set-up an account with them.
You can also pay by wire transfer. This is sometimes called bank transfer. Go to our payment page for more information on how to make a wire transfer.
Yes, any undamaged, unused and unopened item can be returned if you change your mind. For more details, please see our Return policy.
If your order is damaged on arrival, please go to our Warranty page for more information.
We are currently looking for ways to offer some kind of extended warranty and accidental damage coverage for a limited part of our range.
Please go see our Warranties page.
Go and see our copy of the Timberland® Timepieces International Warranty.
MICROFIBERS
Rather than a fiber onto itself, microfiber refers to an ultra-fine fiber that can be woven or knit into a very high quality fabric construction. Originally introduced as a polyester microfiber, today you can find nylon, rayon and acrylic microfibers. One important characteristic of microfiber fabrics is that they can be woven so tightly that the fabric can’t be penetrated by wind, rain or cold. Microfibers also have a wicking ability that allows perspiration to pass through the fabric.
Benefits of microfibers:
- Ultra fine – finer than the most delicate silk
- Luxurious – very soft, feels like silk or suede
- Washable, dry cleanable
- High strength and shrink-resistant
- Comfortable – offers insulation and breath-ability
POLYESTER
Of all the manufactured fibers, polyester is the most used. The over-use of polyester 20 to 30 years ago caused a negative perception of the fiber. However, as with other manufactured fibers, new developments in polyester have created a fresh attitude towards polyester. Polyester offers a lower resistance to static and pilling than most other fabrics.
Benefits of polyester:
- Strong
- Machine washable – washes easily and dries quickly. Dry-cleanable.
- Resistant to wrinkles, mildew, stretching, shrinkage, abrasions and most chemicals.
We present you with this infographic with care symbols for clothes, apparel and textiles and how this will help you.
Go to Clothing or Home textiles.
Here is how to understand sizes. If you do not have a soft measurement tape at hand, you can use floss or any kind of string. Please make sure the size fits your measurements. Here is how to understand sizes. If you do not have a soft measurement tape at hand, you can use floss or any kind of string.
Adult hat size conversion table (metric cm, imperial inch, UK, USA/Canada, Letter size).
Children hat size conversion table (metric cm, imperial inch, UK, USA/Canada, Letter size).
Here is a size table from one of our suppliers, Q2, that we hope can guide and help you:
Go to Q2 Womens Fashion?
A Watch Calendar type usually refers to the 'scope' of the date that is shown on a watch dial. Here are most of the watch calendar types:
Date: The watch displays the date of the month.
Date and Moon Phase: The watch displays the date of the month and the phase of the moon.
Date and Moon: The watch displays the date of the month and the month of the year.
Day: The watch displays the day of the week.
Day and Date: The watch displays the day of the week and the date of the month.
Day Date and Month: The watch displays the day of the week, the date of the month, and the month of the year.
Day Date Month and Year: The watch displays the day of the week, the date of the month, the month of the year, and the year.
Day Date Month Year and Moon Phase: The watch displays the day of the week, the date of the month, the month of the year, the year, and the phase of the moon.
Day Date and Moon Phase: The watch displays the day of the week, the date of the month, and the phase of the moon.
Month: The watch displays the month of the year.
Perpetual Calendar: The watch is programmed to automatically adjust the date of the month for the varying lengths of months as well as leap years to the year 2100.
Go to watches.
Here are some sizes for watch cases thickness:
- Thin: 4 to 6mm (0.16 to 0.24 inches)
- Average: 7 to 11mm (0.28 to 0.43 inches)
- Large: 12 to 14mm (0.47 to 0.55 inches)
- Extra Large: 15 to 18mm (0.59 to 0.71 inches)
Go to watches.
Men
- Small: Less than 36mm (1.42 inches)
- Medium: 37 to 40mm (1.43 to 1.57 inches)
- Large: 41 to 46mm (1.65 to 1.81 inches)
- Extra Large: 48mm and more (1.89 inches and more)
Women
- Small: Less than 24mm (0.94 inches)
- Medium: 24 to 30mm (0.94 to 1.18 inches)
- Large: 31 to 36mm (1.26 to 1.42 inches)
- Extra Large: 40mm and more (1.57 inches and more)
Go to watches.
These are the most commonly used clasp types. The actual design will vary by manufacturer.
Buckle
Double locking clasp with push button
Invisible double locking clasp
Foldover clasp
Foldover clasp with safety
Go to watches.
"Glass" refers to the covering of the watch dial. Acrylic, mineral, and sapphire are the three types of crystals commonly used in watches.
Acrylic crystal is an inexpensive plastic that allows shallow scratches to be buffed out.
Mineral crystal is composed of several elements that are heat-treated to create an unusual hardness that helps resist scratches.
Sapphire is the most expensive and durable crystal, approximately three times harder than mineral crystals and 20 times harder than acrylic crystals.
Go to watches.
A water-resistant watch can be exposed to different extents of water. The ATM stands for atmospheric pressure and is used to indicate pressure at different depths in water. Here is a simplification to help understand the ATM relationship to water depths:
30 meters/3 ATM
50 meters/5 ATM
100 meters/10 ATM
etc.
50 meters refers to the pressure at a static depth of 50 meters in water. Please note that when moving, the pressure is significantly increased. That is to say, that a 5 ATM watch (static pressure down to 50 meters) can be exposed to equal levels of pressure in relatively shallow water when moved in it. 100 meters is good enough for swimming but not for jumping into the pool.
IMPORTANT - Water resistant does not mean it can be immersed in water, but it can be exposed to rain and splashing of water.
Also, remember that you need to ask to have your watch tested for water resistance by your jeweler or similar after you have the battery changed.
Go to watches.
"Movement" indicate how the watch is powered or what moves the watch forward, i.e. how the watch is measuring time. The most usual types are:
Quartz, i.e. battery
Generally, the quartz clocks are the most accurate devices for measuring time. Batteries are changed every few years normally. Wikipedia: "A quartz clock is a clock that uses an electronic oscillator that is regulated by a quartz crystal to keep time. This crystal oscillator creates a signal with very precise frequency, so that quartz clocks are at least an order of magnitude more accurate than clocks.
Kinetic, i.e. quartz charged by movement
This is a quartz watch which charges the battery when the wearer is moving, created by Seiko.
Solar power, i.e. quartz charged by light
This is a quartz watch which charges from light, even artificial light and can work for several months without light at all. There is no need for a battery change.
Mechanical, i.e. wounded by hand
This is the traditional way to power clocks. Read all about it at wikipedia. No battery is needed.
Automatic, i.e. quartz charged by movement
This is a watch that is wounded by your moving. It generally works for 36 to 48 hours.
Go to watches.
Chronograph simply means "stopwatch". It can be used independently without interfering with other time on the watch. In addition to the useful stopwatch function, the subdials are an important design feature on many watches as well.
Wikipedia: "A chronograph is a specific type of watch that is used as a stopwatch combined with a display watch. A basic chronograph has an independent sweep second hand; it can be started, stopped, and returned to zero by successive pressure on the stem."
Go to watches.
Go here for size of bed mattresses.
Here are some examples of bed linen component sizes:
DOUBLE
- Duvet Cover 1pc: 200x200cm (79x79inch)
- Bed Sheet 1pc: 230x230cm (90x90inch)
- Pillow Case 2pcs: 48x74cm (19x29inch)
QUEEN
- Duvet Cover 1pc: 220x228cm (86x90inch)
- Bed Sheet 1pc: 250x250cm (98x98inch)
- Pillow Case 2pcs: 48x74cm (19x29inch)
KING
- Duvet Cover 1pc: 220x240cm (86x94inch)
- Bed Sheet 1pc: 250x250cm (98x98inch)
- Pillow Case 2pcs: 48x74cm (19x29inch)
See our Bedroom range.
Below are a couple of examples on bed mattress sizes for the US market. Between the charts measurements are in inches, cm and feet and refer to size of mattresses.
There are some consensus on the sizes with larger deviations on twin/single beds.
- Please note that bed frames are larger than mattresses and for them, even smaller deviations between mattress and frame can be important. Please take care to match correct frame and mattress. If you are not sure, please contact us.
- For bed linen sizes normally vary up to more than 1 inch from the stated width/length depending on manufacturer and fabrics used. Please also remember that some textiles shrink when washed. This is not too important as bed linens usually have a sizeable surplus margin. Bed linen should fit other parts of the bed, like duvets and pillows. If you are not sure, please take the larger option. However, much oversized bedlinen can become inconvenient and it may be worthwhile checking measurements before ordering.
Go to "What size should my bedlinen be?"
See our Bedroom range.
Shortly put, its a technology making charging your device possible without connecting a wire or cable. The main benefits with wireless charging are the convenience of answering calls, no need to disconnect cables and the reduced need for dangling cords on your desk or table.
Some wireless charging devices can charge multiple devices, like smartphones and smartwatches. There are different types of wireless chargers for your desk or car. Some chargers charge phones standing upright, some lying down.
By now there are a large, and growing, number of smartphones and devices ready and compatible with Qi wireless charging. The Qi (prounounced chee) wireless charging standard is coming out on top between the different standards, with most compatible devices.
See this list of all known compatible smartphones ready for Qi wireless charging.